Frequently Asked Questions

Glass repair typically ranges from $75–$250 for minor repairs, while window replacements run $150–$600 per window depending on size, glass type, and pane count. Storefront and commercial jobs are quoted by project. Mission Glass provides free on-site estimates.

No. Estimates are always free. We assess, measure, and provide a written quote with no obligation.

Pricing depends on glass type, size, labor complexity, and turnaround time. Some companies quote low and add hidden fees. At Mission Glass, your written estimate is your final price.

Yes. Discounts for active duty, veterans, and their families. San Antonio is Military City, USA.

Often yes — storms, vandalism, and accidents are usually covered. We work directly with adjusters and provide documentation.

Get 2-3 written estimates, compare glass type (not just price), and ask about lead times. Mission Glass is competitive because our overhead is lean, not because we cut corners.

1-3 hours on-site per window. Glass sourced in 1-3 business days for standard sizes. Custom glass 5-7 days.

We gather details, schedule an on-site estimate, provide a written quote, and schedule installation once approved. Most jobs completed within 3-5 business days.

For interior work, yes. For exterior commercial work, we can often work independently if access is granted.

We prioritize emergency calls with same-day board-up when possible, followed by permanent repair within 2-3 business days.

For emergencies — yes. Standard work is typically scheduled within 2-5 business days.

Cover the opening with heavy plastic or plywood. Don't leave broken glass exposed. Call us for advice specific to your situation.

Yes. We provide detailed estimates, photos, and itemized invoices meeting insurance standards.

If you have comprehensive coverage, usually yes — sometimes with no deductible for chip repairs.

Take time-stamped photos from multiple angles, note the cause, save any objects, and file a police report if applicable.

Comprehensive glass claims typically don't raise rates. Check with your agent.

Tempered is 4-5x stronger and breaks into small pieces instead of sharp shards. Required by code in doors, showers, and near floors.

Two glass layers with an insulating air gap. Dramatically improves insulation and reduces noise. Recommended for all San Antonio homes.

Glass with a plastic interlayer that holds together when broken. Used in windshields, security glass, and hurricane-rated windows.

Clear tempered, frosted, low-iron starphire, patterned, and rain glass. All shower glass is tempered per Texas code.

Bathroom windows, office partitions, front door sidelights — anywhere you want light without a clear view.

Yes. Bronze, gray, green, and blue tints available. We can often match existing tint closely.

All of San Antonio and Bexar County plus Boerne, Schertz, Converse, Universal City, Live Oak, Windcrest, and surrounding communities.

Yes. Roughly half commercial, half residential. Both get the same service level and free estimates.

For significant projects, we evaluate travel case-by-case. Contact us to discuss.

No. We come out for a single window or a full storefront. No job is too small.

Same-day assessment. Board-up if needed. Permanent repair within 2-3 business days.

Yes. Preferred vendors get priority scheduling and consistent service.

Yes. General liability COI available on request.

Yes. Consolidated billing and multi-property coordination available.

Yes. We work with GCs from specs to installation.

The glass unit needs replacement (seal failure). You can often replace just the glass, not the whole frame.

Good frame = glass-only replacement. Rotted, warped, or damaged frame = full replacement. We assess honestly.

Yes. Individual panes or full insulated units depending on the damage.

Yes. Bring measurements or the frame to our Grissom Rd shop.

3-4 hours on-site. Total project about 2 weeks from first call to finished shower.

Yes. All shower glass is tempered — required by Texas code. 4-5x stronger than standard glass.

3/8 inch standard, 1/2 inch premium. We recommend based on your enclosure size.

Often yes — if hardware and frame are in good condition.

Chips smaller than a quarter and cracks shorter than 3 inches can usually be repaired. We recommend repair when appropriate.

1-2 hours. Wait 1 hour before driving. Avoid car washes for 24 hours.

We primarily work from our Grissom Rd location. Contact us about mobile availability.

Single wall 1-2 days. Full floor 1-2 weeks. We work around your business hours.

Frameless, aluminum-framed, demountable, sliding glass doors, and frosted/privacy glass.

Yes. Cost-effective way to add privacy without replacing glass.